Policies & Booking
It's important to make sure you read all the guidelines and information regarding our services thoroughly.
Booking
100$ Deposit is required to secure your appointment. No exceptions.
Cash is ok 24hrs after booking appointment
zelle: skinlabnj@gmail.com instantly to book appointment
Payment & Tax
We accept all major credit cards (Amex, Master & Visa)
We do NOT accept credit cards as this time. Soon we will!! •
All services are subject to 6.625% NJ sales tax. Final payment will be collected on the day of your appointment.
Referral Program
Ask us about our friends/ family referral program!
Refer a friend for any service after being serviced at Skin Lab
Not only you would receive 10% off next service but so will your friend/family!
Rescheduling
One-time rescheduling is allowed. After rescheduling one time, we will require full payment in order to hold your appointment.
No Show / Cancel
We ask that you reschedule or cancel at least 72 hours before the beginning of your appointment or you may be charged a cancellation fee of 100% of the price of your scheduled session. In the event of a no-show/last-minute cancel situation, clients will be responsible to pay 100% of the total value of the appointment fee and may attract an inconvenience fee of $100. A new deposit will be required to reschedule if given the opportunity. No-shows will be BANNED from booking INDEFINITELY.
I will do my best to meet your scheduling needs and request that you adhere to our cancellation policy. Failure to reschedule within this timeframe will result in a loss of your total commitment fee, and a new commitment fee will be required to book another appointment. We ask that you please consider traffic or any other variables that may occur.
Punctuality
Please be courteous to other clients by coming in on time for your appointment. We can only allow a 10-minute grace period.
Responsibility
It is very important that you read through, and follow your pre-care and post-care instructions to ensure the best results.
**NO REFUND POLICY**
1. **No Cash Refunds:** We do not provide cash refunds for any products or services.
2. **Refunds as Credits:** If eligible for a refund, it will be issued as a credit for future use, not as cash.
3. **Credit Eligibility:** Credit eligibility is determined by our refund policy criteria, subject to our discretion.
4. **Refund Requests:** Absolutely no refunds.
By engaging with Skin Lab Esthetic you agree to our "No Refund Policy," with refunds issued as credits for future use.
